Two axes. No surprises.
A flat platform subscription. A per-guide fee that only kicks in when a guide is enabled and assigned a journey. Tiers slope down as you grow.
The more guides you run, the less each one costs.
A guide becomes active only when their account is enabled and they've been assigned at least one journey. Disabling an account stops the meter — no negotiation, no proration trickery.
What counts as an active guide.
- — Account enabled by a control user
- — Assigned at least one journey this billing period
- — Active for any portion of the month
- — Account created but not enabled
- — Enabled but never assigned to a journey
- — Disabled before the billing period started
Honest answers to the awkward questions.
Do we pay for guides we're trialling?
No — only guides who are both enabled and assigned to at least one journey in a billing period. Test as long as you need.
What about drivers?
Drivers are an operational role and don't log into Conitero. They're not billed for.
Can we pause a subscription?
Yes. Disable guides and downgrade the plan; reactivate when you're back on the road. Data is retained.
Annual vs monthly?
Annual saves roughly 17% on the platform fee. Per-guide fees are not affected by billing cycle.
Where is the data hosted?
Regional hosting available on the Network plan. EU and North America at launch.
Is there a free tier?
A 30-day Pilot is included so a single coordinator can run one real route end-to-end before paying anything.